Blog

Notes on AI, automation, and what actually ships.

Build logs, case-study deep-dives, and thinking behind the systems on this site — written as work happens, not backfilled after the fact.

August 20, 20264 min read

Build Notes: Automotive AI at BYD

A running log of what's actually shipped for the BYD dealership rollout, what's still in progress, and why the target metrics are targets — not results — for now.

Case StudyAutomotiveBYDRead

August 16, 20266 min read

Building Loop Agent: One Worker, Every Channel

Most AI tooling handles one channel well and falls apart the moment a conversation moves to a second one. Here's the problem Loop Agent is built to solve, and where it stands today.

Loop AgentProductArchitectureRead

August 10, 20265 min read

What a Digital FTE Actually Replaces

"Digital FTE" gets thrown around a lot. Here's what the term means in practice, and where it genuinely does — and doesn't — replace a hire.

Digital FTEAI StrategyRead